Shipping policy

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Last Updated: September 2026

Shipping Locations

Quinlans Auto Spares ships Australia-wide using trusted courier partners, including Australia Post and Aramex.

We deliver to residential addresses, business addresses, PO Boxes, and Parcel Lockers where supported by the selected carrier.

Order Processing & Dispatch

Orders are typically processed and dispatched within 1-2 business days following receipt of cleared payment.

Orders placed on weekends or public holidays will be processed on the next available business day.

During peak periods, promotional events, public holidays, or unforeseen circumstances, processing times may be extended. We will make reasonable efforts to notify customers of any significant delays.

Shipping Methods

Shipping services are provided through Australia Post, Aramex, and other approved freight partners where required.

Quinlans Auto Spares utilises ShipStation and integrated courier systems to determine the most appropriate shipping method based on product size, weight, destination, and service availability.

Tracking details will be provided where available.

Free Standard Shipping

Quinlans Auto Spares offers FREE Standard Shipping on eligible orders over $150 AUD (including GST) delivered within Australia.

This offer applies to Standard Shipping services only.

Free Shipping Conditions

To qualify for free shipping:

  • The order value must exceed $150 AUD including GST.
  • The order must contain eligible items.
  • The delivery address must be within Australia.

Express Shipping

Express Shipping is available on eligible products and destinations.

Express Shipping charges apply regardless of order value and are not included in the Free Standard Shipping offer.

Orders shipped via Express Shipping remain subject to the standard processing timeframe of 1-2 business days prior to dispatch.

Express services are intended to reduce transit times but do not guarantee delivery by a specific date unless expressly stated by the carrier.

Oversized, Bulky & Heavy Items

Certain products may be classified as oversized, bulky, heavy, or freight items and may attract additional shipping charges regardless of the order value.

An oversized, bulky, or heavy item is any product that, due to its weight, dimensions, packaging requirements, destination, handling requirements, or carrier restrictions, cannot be economically shipped via standard parcel services.

Examples include, but are not limited to:

  • Engines
  • Gearboxes and transmissions
  • Differentials
  • Doors
  • Bonnets
  • Guards and body panels
  • Bumpers
  • Wheels and tyre packages
  • Exhaust systems
  • Suspension assemblies
  • Other large automotive components

Where an order contains oversized, bulky, or heavy items, additional freight charges may apply even if the order exceeds $150 AUD.

Shipping charges for these items will be calculated during checkout where possible. If additional freight costs cannot be accurately calculated at checkout, Quinlans Auto Spares may contact the customer prior to dispatch to arrange payment of any additional freight charges.

Delivery Timeframes

Delivery estimates commence from the date the order is dispatched, not from the date the order is placed.

Delivery times vary depending on location, courier service selected, weather conditions, public holidays, and freight network demand.

All delivery timeframes provided are estimates only and are not guaranteed.

Signature on Delivery & Proof of Delivery

Customers may have the option to request signature on delivery or proof of delivery where available and supported by the selected carrier.

Delivery requirements remain subject to the capabilities, policies, and operating procedures of the carrier.

Where Authority to Leave is selected through the carrier, responsibility for the parcel may transfer to the customer once delivery has been completed in accordance with the carrier's records.

Incorrect Address Information

Customers are responsible for ensuring all shipping information provided at checkout is accurate and complete.

Where an order is returned due to an incorrect, incomplete, or undeliverable address supplied by the customer, additional shipping fees may be charged before the order can be re-dispatched.

Lost, Damaged or Delayed Deliveries

If an order is lost, damaged, or significantly delayed during transit, customers should contact Quinlans Auto Spares as soon as possible.

Claims relating to damaged goods should include photographs of both the packaging and the products received.

While Quinlans Auto Spares will assist customers in lodging enquiries with the relevant carrier, we are not responsible for delays caused by events outside our reasonable control, including:

  • Courier network disruptions
  • Severe weather events
  • Natural disasters
  • Industrial action
  • Public holidays
  • Peak shipping periods
  • Remote area servicing delays

Australian Consumer Law

Nothing in this Shipping Policy excludes, restricts, or modifies any rights or remedies available to consumers under the Australian Consumer Law.

Customers are entitled to the consumer guarantees and remedies provided by applicable Australian consumer protection legislation.

Contact Us

Quinlans Auto Spares
Albury, NSW, Australia

📧 Email: enquiry@quinlansautospares.com.au

For any questions about shipping, freight charges, delivery updates, or special freight requirements, please contact our team using the details above.